- Late check out
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Santiago de Compostela
Home > Opinions
Opinions
Hotel Universal
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Our8.7
ratingOut of 10 -
Our98%
recommendationsof our customers recommend us
I CHOOSE IT FOR
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Cleanliness8.91
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Personal attention8.97
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Comfort of the rooms8.2
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Location9.59
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Hotel facilities8.18
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Breakfast8.13
I CHOOSE IT FOR
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- Leslie, ES
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
MR WAYRoom 408 bed closest to the window. my wife slept in thi bed and woke up covered in bites which we thought were caused by mosquitoes following day i caught a bed bug and reported the incident and handed over the bug. i must point out that before i retired i owned a pest control company and i was a member of the bpca and npta. british pest control association and national pest technician’s association and i think i am qualified to recognise a bed bug. my wife is suffering much suffering and costs not to mention that all our clothing had to be bagged up and thoroughly washed. i hope you take this as seriously as we have. i will point out that i new the risk of staying in an hotel at the end of the camino but i recommend that your staff are trained to recognise spotting on the bed sheets.i have stayed at this hotel probably 5 times and enjoyed every visit.10Recommended -
- Nicola, GB
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
WONDERFUL CENTRAL HOTELThis is my third time staying at the hotel universal and i shall hopefully be back again! wonderful staff, excellent rooms and delicious breakfast all for a reasonable price. airport bus stops outside the door! perfect stop when finishing the camino.10Recommended -
- Theresa, ES
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
AS EXPECTEDLovely to at hotel for the third time10Recommended -
- PIERANGELO, IT
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
SODDISFATTIHotel molto vicino alla cattedrale e alla fermata del bus per aeroporto10Recommended -
- Kirk, ES
- Cleanliness 10/10
- Personal attention 9/10
- Comfort of the rooms 9/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 9/10
GOOD EXPERIENCEOur shower sprayed all over. staff replaced it as soon as we told them. enjoyed the breakfast. location was very convenient for us.9.5Recommended -
- Carmel, ES
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
SUPERB HOTEL AND STAFFExcellent10Recommended -
- Carmel, GB
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
SUPERB HOTEL AND STAFFI have stayed here a number of times and it is such a lovely hotel wit superb staff. the staff cannot do enough for you - at the reception and at breakfast10Recommended -
- GIORGIO, IT
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 9/10
- Breakfast 10/10
GRAZIE DI TUTTOGrazie mille per i miei occhiali prontamente ritrovati che avevo dimenticato in camera9.8Recommended -
- Heather, AU
- Cleanliness 8/10
- Personal attention 10/10
- Comfort of the rooms 8/10
- Location 10/10
- Hotel facilities 8/10
- Breakfast 8/10
EXCELLENT PLACE TO STAYStaff were very helpful with directions and recommendations plus storing our luggage for a couple of hours.8.7Recommended -
- enrico, ES
- Cleanliness 9/10
- Personal attention 9/10
- Comfort of the rooms 9/10
- Location 10/10
- Hotel facilities 8/10
REALLY GOOD !Recommended9Recommended -
- Martina, IT
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
HOTEL CON CAMERE AMPIE E CURATEPresenza di scrivania con sedia e poltrona, bagno ampio con vasca e doccia, finestrato e con bidè. servizio cordiale e professionale.10Recommended -
- Robert, GB
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 8/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
MR ROBERT BEATTIEOur stay was excellent. staff were great. we had booked b&b but needed to get an early morning train before breakfast. staff went the extra mile to provide a breakfast box for our train journey. excellent friendly service.9.7Recommended -
- Noel, IE
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 9/10
CENTRAL HOTELThe hotel is in a great location,ten mins.,from the train station , just around the corner from the airport bus stop.this was our second time to stay here and we will be back next year.9.8Recommended -
- Heikki, FI
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
- Breakfast 10/10
QUICK STAYPerfect location close to parking and city center10Recommended -
- Matheus, PT
- Cleanliness 10/10
- Personal attention 10/10
- Comfort of the rooms 10/10
- Location 10/10
- Hotel facilities 10/10
A GREAT STAY ON DOWNTOWN SANTIAGOThe hotel is very good, spacious and well located, everything is near.10Recommended